Privacy Policy

1. Identity and Address of the Data Controller

Dreamtek, operating under current laws and with its technological operations headquarters in Guadalupe, Zacatecas, Mexico, is responsible for the processing of your personal data collected through this platform.

2. Personal Data Collected

To attend to your requests for quotation, initial diagnosis, or technical consulting, we only collect the following essential data:

• Full Name: To address you in a personalized and professional manner.
• Email: As the primary channel of communication and sending of reports or commercial proposals.
• Service of Interest: To technically profile your request.
• Message / Project Information: Technical details provided voluntarily for the quotation.

3. Purpose of Data Processing

Your data will be treated confidentially and exclusively for the following primary purposes related to our service:

• Process and respond to your request for quotation or technical diagnosis.
• Establish direct contact to discuss the scope of development or cybersecurity projects.
• Send formal commercial proposals related to the requested services.

* We do not carry out massive spam campaigns or transfer your data to third parties for advertising purposes.

4. Data Security and Retention

Applying our principle of Security by Design, we implement administrative, technical, and physical security measures to safeguard your information against damage, loss, alteration, destruction, or unauthorized use, access, or treatment.

Your contact data will be stored encrypted on our secure mail servers and databases for the time strictly necessary to fulfill the respective commercial or legal relationship.

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated or inaccurate (Rectification); that we delete it from our records or databases (Cancellation); as well as object to the use of your data for specific purposes (Opposition).

To exercise any of your ARCO rights, you can write a formal request addressed to our corporate email: contacto@dreamtek.tech, detailing the right you wish to exercise and attaching an official identification to verify your ownership.

6. Modifications to the Privacy Policy

We reserve the right to make modifications or updates to this notice at any time, for the attention of new legislation or jurisprudence, internal policies, or new requirements in our services. Any changes will be available directly at this URL.